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NEXT COURSE STARTS MAY 5TH!

HOSPITALITY KNOWLEDGE FROM THE HOSPITALITY EXPERTS.

Join our team of Hospitality Legends for this 8-week interactive course designed to give you all you need to open or grow your own hospitality business. 

THE KNOWLEDGE

Join us for an 8-week course covering everything you need to run a successful hospitality business. Through live weekly online sessions, tasks and feedback we’ll give you the knowledge you need to build your dream.

SESSIONS INCLUDE:

WEEK 1 : EXPERIENCE
A great hospitality business starts with experience. In our first session together, we’ll help you define your offer and identify your target market.

WEEK 2: MARKETING
We’ll help you understand your brand values and give you a strategy that will get you noticed online and in person!

WEEK 3: PEOPLE
People are the key ingredient in any hospitality business. We’ll give you the knowledge you need to recruit, train and retain the best people in town. 

WEEK 4: COMPLIANCE
Everything you need to know about licensing, food safety, risk assessments and regulations to run a safe and compliant business. 

WEEK 5: PROPERTY
From finding the right location, through negotiating with landlords and getting the best out of contractors – we’ve got you covered on everything bricks & mortar.

WEEK 6: OPERATIONS
Successful operations directly impact the bottom line. In this session we look at effective menu planning, optimising your GP and channels for growth. 

WEEK 7: FINANCE
Money matters. We’ll give you the tools you need to build your budget, forecast your cashflow and understand your P&L.

WEEK 8: BUILDING YOUR BUSINESS PLAN
Taking everything you’ve learned over the last 7 weeks and transforming it into a robust business plan to set you up for success!

ABOUT US

Brought to you by Louise Kissack, Chris Fletcher and Kieron Bailey with guest presenters from across our industry.

With a combined tenure in hospitality of over 75 years, this team have worked for some of the world’s biggest food and restaurant brands including McDonald’s, Hard Rock, Wagamama, Costa, Whitbread, ASK, Carluccios and Pieminister.