HOSPITALITY knowledge FROM THE HOSPITALITY EXPERTS.

Join our team of Hospitality Legends for this 8-week interactive course designed to give you all you need to open or grow your own hospitality business. 


THE KNOWLEDGE

Join us for an 8-week course covering everything you need to run a successful hospitality business. Through live weekly online sessions, tasks and feedback we’ll give you the knowledge you need to build your dream.

SESSIONS INCLUDE:

WEEK 1 : EXPERIENCE
A great hospitality business starts with experience. In our first session together, we’ll help you define your offer and identify your target market.


WEEK 2: MARKETING
We’ll help you understand your brand values and give you a strategy that will get you noticed online and in person!


WEEK 3: PEOPLE
People are the key ingredient in any hospitality business. We’ll give you the knowledge you need to recruit, train and retain the best people in town. 


WEEK 4: COMPLIANCE
Everything you need to know about licensing, food safety, risk assessments and regulations to run a safe and compliant business. 


WEEK 5: PROPERTY
From finding the right location, through negotiating with landlords and getting the best out of contractors – we’ve got you covered on everything bricks & mortar.


WEEK 6: OPERATIONS
Successful operations directly impact the bottom line. In this session we look at effective menu planning, optimising your GP and channels for growth. 


WEEK 7: FINANCE
Money matters. We’ll give you the tools you need to build your budget, forecast your cashflow and understand your P&L.


WEEK 8: BUILDING YOUR BUSINESS PLAN
Taking everything you’ve learned over the last 7 weeks and transforming it into a robust business plan to set you up for success!


ABOUT US

Brought to you by Louise Kissack, Chris Fletcher and Kieron Bailey. With a combined tenure in hospitality of over 75 years, this team have worked for some of the world’s biggest food and restaurant brands.